I've made 9 orders so far and they never ever disappoint me. There was once I've keyed in a wrong address. I emailed to them and they got it changed without any hassle. Their flowers, items, potted plants always fresh and very soothing too. My one and only flower and gift delivery preferred shop. Keep up the good work, team! take care and stay safe.
Thank you so much for putting a huge big smile on one of my best friend’s face on her birthday! The flowers were gorgeous and voluminous 💕
One of the best customer services i hv every received. Love the flowers too, looks even better than the pictures! 100% recommended ✨
Thank you so much Happy. Bunch. My Mum was delighted to received the flowers I sent her. Everything was perfect.
Very friendly and helpful ELAINE.
Received fresh flowers, neat and creative arrangement. Recommended florist.
Efficient and excellent after service provided even though the bunch I've ordered was mistakenly swapped by the delivery guy, not the bunch I've ordered and without message to the receiver. However they still choose to replace a new bunch to the receiver. My all time favourite florist in KL as their flowers brought so much smiles to people, both the senders and the receiver. I really love how they make sending flowers to their love ones affordable without costing a big bomb.
Ordered a bouquet but was damaged probably during delivery and they promptly replaced it the next day. Customer service done right.
Last 2days was the hectic days for our new small business..so I decided to send flowers to my partner to made her days happier a bit..its my 7th bunch experiences with Happy Bunch actly..The bunch I ordered was damaged in transit, but Happy Bunch immediately responded and offered to replace it with free of charge. So she received 2 bunches and its really made her days happiest! Superb excellent service u guys! Keep it up 👍🏼👍🏼
I’m impressed with their excellent service. They will ensure that the bunch is delivered to the recipient by hand and willing to redeliver when the recipient was not around even though I informed them it was ok to just leave it at the door. Not only that, they replaced a bunch for me when I pointed out the petal of the bunch has dropped off. I’m really satisfy with how they handle the bunch and definitely will purchase again. Outstanding service 👍🏻
Super excellent service. Even though is my own mistake on the address, but next day they still replace a new brunch of flower for me...
Hi Happy Bunch, I have been a frequent customer but you did a delivery to Northpoint yesterday morning and I left a message to please bring the flowers up to the recipient as its a birthday surprise. Your employee when over and above this request and was very determined to deliver the flowers right up to her at her personal office room! I'm touched and impressed. Thank you very much for such great effort. Sadly I do not have that employee's name but please convey my appreciation
Delivered on time, within chosen time slot. Flowers are fresh and arrangement is stunning. Nicely priced too. Thanks for the great bouquet.
bought twice from Happy Bunch. The flowers look nice and fresh. Delivery was good, prices are relatively more affordable too.
Their customer service is respectful and attentive. They willingly made special arrangement just so that the flowers can be delivered early for my date.
Happy Bunch, Thank you for delivering.. it's is good, very fast delivery. But the Google map is automatic, so we can't really choose the destination so it's a little problem.
I don't usually leave reviews but good customer service is hard to find in KL. The first bunch of flowers I ordered was damaged in transit, but Happy Bunch immediately responded and offered to replace it, free of charge. Will buy from again. Thank you!
First time ordering from happy bunch, they were very helpful and experience was great. I needed to change my order after placing my order and they assisted me with the process smoothly. Pricing is very reasonable too 🙂
U guys have a very good staff and her name is Nabila! She called me after i made a payment twice.she also helped me to cancel one of my payment and updates me about the delivery time and the email she will send regarding the payments issue. I am so happy with my first purchase. Thank you Nabila... ❤️ Kind and efficient customer service
Received flower from doktor nadia dan dr izati nur medicare group sender happy bunch....tq
It was my first time ordering with Happy Bunch and so far it was a great experience! 🧡 I ordered a gift box for my mum for Christmas as I’m currently overseas and I have to say that it made gift giving very convenient 😁👍🏼 The gift box was delivered on time and the items inside were all received in good condition! (Photos below) Needless to say that my mum was very happy & definitely surprised! I can’t comment on the flowers as I have never ordered flowers from them before, but as for the gift box, all was very good! 👌🏽 Thank you again Happy Bunch! X
Thank youu Happy Bunch for delivering my order on time with a VERY FRESH FLOWERS! I am super happy and definitely will reorder again. Keep up the good work!
Good service, friendly online admins, fast replies on insta dms, trustable same day deliveries, and wallet-friendly beautiful bouquets ! 10/10 would buy for every occasion 😉
We know long distance relationship isn't easy and no one says it is going to be - the extra distance makes many things unachievable. Family may discourage, friends may put you in doubt, distraction in society and many other possibility. Not managed well, things may get complicated. That's when many says LDR won't work. Well, there's no one formula fits all.
At times you just would like to make her 💛 smile. So, here I'd like to thank Happy Bunch for their excellent service for helping me to achieve this little touch. You've not failed to make both our day! Thank you very much!
#furtheriscloser #lessismore #littleisbig #happybunchmy
very helpful and great service. Flower very nice and packing simple and nice. more like euro style
Very happy with the customer service and deliveries. They made sure flower reached in time to the receiver tho I booked on the same day and informed them late with my preferred time. I am very much pleased with the price, flower and overall service. I definitely recommend to anyone! 😍
Happy Bunch thank you so much for today’s delivery. My brother received an exquisitely beautiful bouquet of flowers, all are fresh-cut. I just wanted to say thank you for your outstanding customer service in regards to my order. I was impressed from the moment I decided to placed my order. Definitely repeat order and recommend to all my friends. ❤️
very helpful with my doubts when inquiring. thanks for making mother’s day extra special this year with your beautiful bouquets 😍
Heartfelt warm Blessing from Happy Bunch. My Father received your blessings. He is awake now. thank you very much.
Having ordered bouquets from Happy Bunch multiple times, I cannot recommend them enough. Their customer service is top notch and their artistic curations are always delivered in pristine condition. I recently had a minor hiccup during one of my purchases when trying to utilise a discount code emailed to me but thanks to Sam (Happy Bunch team), who resolved it in no time at all and even kindly gave me a fresh code to use as they wanted to honour the code they initially sent to me. Kudos for being so professional ☺️
Very fast service.. First time I ordered with them..Very nice flowers. ordered in the morning,received in the evening.
The flowers are beautiful and fresh. Sometimes our inner most feelings are expressed through the gift of sending flowers to someone on their birthday.
My customer service representative was Sam. Sam was quick at attending to my inquiries. And because I have an event coming, i needed to arrange that the flowers to come as early as possible. Sam has helped me by laying out my options, which would suit me best: either pick up or delivery.
This is my 3rd time ordering from them. Will not be my last definitely!
They are quick, efficient and the creation of the bouquets are so beautiful! I love their services and the end result!