The Happy Bunch Experience
The online experience has been very pleasant & delivery was efficient.
Ordered the flowers on Saturday morning & it was promptly delivered within in the afternoon. Email notifications were sent updating me of the status of the delivery which gave me a peace of mind that the recipient has received the flowers.
The whole experience was hassle free and is one of the best online platform that I've used so far. The flowers used were fresh & lovely. Will definitely order from Happy Bunch again. Keep up the good work Happy Bunch! 😊🌻
A reliable seller of last minute flowers at affordable prices. The bouquets are a little smaller than usual, and there aren't that many choices but I think that makes life easier when you're out to get something at a moment's notice - think "emergency I forgot your birthday/ anniversary/ insert important event". The delivery is very prompt too
very satisfied with their service! they delivered on time and smoothly. and they keep me posted every step of the way. i even had a slight confusion and they clarify with me in the chat. good customer service. and the cupcakes n bouquet arrived as per described! thank you HB team for making my love ones happy! wish you all the best success
One of the most seamless e-commerce experience of my life!
Honestly, everything was so easy, so smooth so convenient!
I've bought many things online and gifts are something you really don't want to screw up. So thank you very very much for all the hard work to setting up such an impressive site.
Of course nobody's perfect, so if I could add 1 feedback, add more products? haha
No but I mean beyond that, these guys are amazing! Use them to find out for yourself!
The product is similar to the photo , quite value for money. However, it didn't send according to my schedule time. I was scheduled at 26 Mar but my friend received on 24 Mar. Imagine if I wan to surprise on the birthday itself, it become advanced birthday, and she might not be available / home on 24 Mar. Please take note on this and keep the good work.
User friendly Web purchase.
Great customer service response.
Lovely arrangement in gift box.
Great service. Very convenient to make an order on their website and the product delivered is as pictured. I definitely recommend Happy Bunch.
Very helpful team to accommodate my request, kudos to the friendly and supportive team, highly recommend!
Thankful for Happy Bunch being responsive and helpful in ensuring customer satisfaction. Appreciate and love your service.
Beautiful, affordable flowers and stellar customer service! Will definitely repurchase. Thank you Happy Bunch 🌟
Fresh, premium, affordable and beautiful. Great service with prompt replies. Love it so much!
Received this bouquet and im really happy with how it turned out! Great service, thanks happy bunch!
Very prompt response from seller and they are always ready to assist!! The gift was nice wrapped!! love it!
Thank you, Alice for the wonderful & quick customer service and for switching my recent purchase bunch to the preferred bunch for me and my friend! She really loved it. Would definitely have my next purchase with the team again! 👍🏻
Fast delivery (able to deliver on the same day) and nice packaging!! My friend loves it very much!!
I love to surf Happy Bunch page when Im moody. And getting myself a bunch of HB always the most cheerful moment for me! Thank u HB
Wonderuuul customer service. Affooordable prices too. I had to change addresses and they addressed it fast.
Thanks so much, HB Team! 🙂 will defo be a loyal customer now 😉
Wonderful customer service, prompt response, helpful and friendly. Thanks Alice 😘Flowers are beautiful and fresh. My first time purchasing and will definitely purchase again 👍👍
great after sales service/ customer service. Happy Bunch has various types of bunches suitable for different occasions and they are reasonably priced. I am a happy customer for many years.
Nice and affordable flowers! Great service! Never cease to amaze me. If you’re looking for flower bunches, do consider Happy Bunch because they deliver good quality bunches to your loved ones.
Good service and unique floral ideas.. and i get humble response when there is any queries.. and happy bunch is value for the money..
The team is awesome and very responsive. I'm always satisfied with their services. Their bouquets are simple and reasonably priced. The best part is you never have to ask for the status of delivery as they update you on every move and delivery update with a photo! Well done, Happy Bunch team and keep up the awesome work. Thank you for putting a smile on the recipient and the sender.
What I like about Happy Bunch is it offers a wide variety of options, which are not limited to flowers only (got cupcakes/pamper box also). And price-wise, it's much affordable 👍 Excellent service 😊
I'm very happy with the flowers that I've received 🤩 same day delivery, and their flowers are affordable and worthy of the price too! will definitely buy from them again in the near future.. Thanks Happy Bunch! 🥰
Affordable and so beautiful! Always a life saver cause they offer same day delivery, plus their designs always have that extra zing !! 💐💐
So I had a minor surgery in the month of August, and with the anaesthetics wearing off, I was met by the warmth and comfort of these babies in my bleak 2 bed room. 10/10 would do it again to wake up to these fellas❤️
Gorgeous arrangement & affordable too! Really great customer service, so friendly and helpful. Thanks HB team!! 🥰
Excellent service. They will check with recipient see whether in the office and willing to resend to new location. Very good! Thank you!
awesome service! The 1st time i use the service was on 2016 & the service still awesomely fabulous!
Place an order in less than 2 hours and delivery is exactly on time that i put in the note.
The flower bouquet are fresh & i received two cans of Nescafé too! I’m lovin’ it!
I just received a flower bouquet last Tuesday, and it was lovelyyyyy 🥰 I really love the colour combination of the flowers! I have been a sender and a recipient since 2015 🙂 and Happybunch has always been one of my favourite florists!!
I love how happy bunch never fail to disappoin! flowers are affordable yet really pretty too. I've received various gift sets with quality items inside like lilinco candles! surely will repurchase!
ordered the Joy Bunch for our mum’s birthday and she loves it!!! delivery was on time as well and the flowers were delivered in very good condition. flowers are extremely fresh as well! thank you team for the amazing service & looking forward to purchasing from u guys again <3
I have been both sender & receiver of Happy Bunch and they have never failed to surprise me with their lovely flower arrangement. Thank you for the outstanding service, definitely recommended!
Received a beautifully picked bouquet for my birthday. Truly, there is nothing like receiving flowers on your special day. Thank you Happy Bunch for making affordable yet superior bouquets delivered to my doorstep.
Love Bunch❤️ I’ve sent beautiful bunch to a good friend of mine at the quarantine hotel. 8 months of being onboard, away from all his love ones, this little gesture of bunch made a huge impact of roller coaster feelings. Happy bunch never fails to impress us. Perfectly crafted with lots of love and creativity. Thank you Happy Bunch for making people happy just like the bunch❤️
Very satisfied with the flower! Fresh & beautiful!! Only 1 thing, I leave a msg but no show at all.. but still recommend to all!!
Ordered a flower but the flower was wither during delivery and they promptly replaced it the next day. Customer service very friendly and solve the problem asap 👍🏻
The flowers were very fresh and the account holder is so polite and friendly 💪🏻💪🏻☺️ keep up the good work 💪🏻💪🏻🔥
Thank you, Happy Bunch! You made my sister very happy on her birthday! Your response and service are excellent. Thank you for making sure she receives her gifts before she leaves town on such a short notice.
Made a very late purchase today but Elaine was helpful in liaising with the delivery man . Happy with the service and managed to get a beautiful bunch of flowers to my aunt and uncle in time for their wedding anniversary.
Efficient and excellent after service provided even though the bunch I've ordered was mistakenly swapped by the delivery guy, not the bunch I've ordered and without message to the receiver. However they still choose to replace a new bunch to the receiver. My all time favourite florist in KL as their flowers brought so much smiles to people, both the senders and the receiver. I really love how they make sending flowers to their love ones affordable without costing a big bomb.
Ordered a bouquet but was damaged probably during delivery and they promptly replaced it the next day. Customer service done right.
I’m impressed with their excellent service. They will ensure that the bunch is delivered to the recipient by hand and willing to redeliver when the recipient was not around even though I informed them it was ok to just leave it at the door. Not only that, they replaced a bunch for me when I pointed out the petal of the bunch has dropped off. I’m really satisfy with how they handle the bunch and definitely will purchase again. Outstanding service 👍🏻
Super excellent service. Even though is my own mistake on the address, but next day they still replace a new brunch of flower for me...
Hi Happy Bunch, I have been a frequent customer but you did a delivery to Northpoint yesterday morning and I left a message to please bring the flowers up to the recipient as its a birthday surprise. Your employee when over and above this request and was very determined to deliver the flowers right up to her at her personal office room! I'm touched and impressed. Thank you very much for such great effort. Sadly I do not have that employee's name but please convey my appreciation
bought twice from Happy Bunch. The flowers look nice and fresh. Delivery was good, prices are relatively more affordable too.
Their customer service is respectful and attentive. They willingly made special arrangement just so that the flowers can be delivered early for my date.
Happy Bunch, Thank you for delivering.. it's is good, very fast delivery. But the Google map is automatic, so we can't really choose the destination so it's a little problem.
I don't usually leave reviews but good customer service is hard to find in KL. The first bunch of flowers I ordered was damaged in transit, but Happy Bunch immediately responded and offered to replace it, free of charge. Will buy from again. Thank you!
First time ordering from happy bunch, they were very helpful and experience was great. I needed to change my order after placing my order and they assisted me with the process smoothly. Pricing is very reasonable too 🙂
U guys have a very good staff and her name is Nabila! She called me after i made a payment twice.she also helped me to cancel one of my payment and updates me about the delivery time and the email she will send regarding the payments issue. I am so happy with my first purchase. Thank you Nabila... ❤️ Kind and efficient customer service
Received flower from doktor nadia dan dr izati nur medicare group sender happy bunch....tq
It was my first time ordering with Happy Bunch and so far it was a great experience! 🧡 I ordered a gift box for my mum for Christmas as I’m currently overseas and I have to say that it made gift giving very convenient 😁👍🏼 The gift box was delivered on time and the items inside were all received in good condition! (Photos below) Needless to say that my mum was very happy & definitely surprised! I can’t comment on the flowers as I have never ordered flowers from them before, but as for the gift box, all was very good! 👌🏽 Thank you again Happy Bunch! X
Thank youu Happy Bunch for delivering my order on time with a VERY FRESH FLOWERS! I am super happy and definitely will reorder again. Keep up the good work!
Good service, friendly online admins, fast replies on insta dms, trustable same day deliveries, and wallet-friendly beautiful bouquets ! 10/10 would buy for every occasion 😉
very helpful and great service. Flower very nice and packing simple and nice. more like euro style
Very happy with the customer service and deliveries. They made sure flower reached in time to the receiver tho I booked on the same day and informed them late with my preferred time. I am very much pleased with the price, flower and overall service. I definitely recommend to anyone! 😍
very helpful with my doubts when inquiring. thanks for making mother’s day extra special this year with your beautiful bouquets 😍
Heartfelt warm Blessing from Happy Bunch. My Father received your blessings. He is awake now. thank you very much.
Having ordered bouquets from Happy Bunch multiple times, I cannot recommend them enough. Their customer service is top notch and their artistic curations are always delivered in pristine condition. I recently had a minor hiccup during one of my purchases when trying to utilise a discount code emailed to me but thanks to Sam (Happy Bunch team), who resolved it in no time at all and even kindly gave me a fresh code to use as they wanted to honour the code they initially sent to me. Kudos for being so professional ☺️
Very fast service.. First time I ordered with them..Very nice flowers. ordered in the morning,received in the evening.
The flowers are beautiful and fresh. Sometimes our inner most feelings are expressed through the gift of sending flowers to someone on their birthday.
My customer service representative was Sam. Sam was quick at attending to my inquiries. And because I have an event coming, i needed to arrange that the flowers to come as early as possible. Sam has helped me by laying out my options, which would suit me best: either pick up or delivery.
This is my 3rd time ordering from them. Will not be my last definitely!
They are quick, efficient and the creation of the bouquets are so beautiful! I love their services and the end result!